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Terms & Conditions

Shipping Policy

  • We only ship within Singapore. Please contact us if you wish to ship to an international address and we can make the necessary arrangements.
  • All orders will take 2-3 business days to process. If your order contains a made-to-order item, the entire order may take up to 5 business days instead.
  • All orders are delivered via tracked mail or courier service. In any event of incomplete/ incorrect address, customers will be liable for re-delivery cost.

Refund/ Exchange Policy

  • All transactions are final upon payment. We typically do not offer any refunds or exchanges.
  • Please keep in mind that minor differences in specifications e.g. length, or color (due to photo lighting) may be expected due to the nature of our products. 
  • As wood is a natural product, slight variations are expected in terms of texture and grain designs for wooden products.
  • Should you receive an incorrect/defective item, please contact us within 5 days from shipping date - discussion and consideration for refund/ exchange will be conducted on case-by-case basis. All decisions made by hello.little.chompers are final.

Usage Advice

  • Adult supervision is advised when using all products.
  • Only clean our products with warm soap and water, leave to air dry. Only silicone products can be UV/ steam sterilized. 
  • Do inspect your products frequently. Discontinue use and discard them if any damage such as cracks and/or signs of wear and tear are evident.
  • hello.little.chompers is not liable should there be any mishaps caused during product usage.

BIBS Pacifiers

  • The BIBS dummies our store carries are Danish made, 100& BPA, PVC & Phthalates free. They come in co-branded packaging from our partners.
  • Sterilize the pacifiers before use by boiling in water for 3-5 minutes before setting aside to dry & cool.
  • Due to hygiene reasons, we strictly do not accept exchanges for any dummies for wrong color chosen.
  • All BIBS Dummies meet the Australia Safety Standard (code AS2432-1991)and European Safety Standard (EN1400+A1).