Terms & Conditions
- We only ship within Singapore. Please contact us if you wish to ship to an international address and we can make the necessary arrangements.
- All orders will take 2-3 business days to process. If your order contains a made-to-order item, the entire order may take up to 5 business days instead.
- All orders are delivered via tracked mail or courier service. In any event of incomplete/ incorrect address, customers will be liable for re-delivery cost.
Refund/ Exchange Policy
- All transactions are final upon payment. We typically do not offer any refunds or exchanges.
- Please keep in mind that minor differences in specifications e.g. length, or color (due to photo lighting) may be expected due to the nature of our products.
- As wood is a natural product, slight variations are expected in terms of texture and grain designs for wooden products.
- Should you receive an incorrect/defective item, please contact us within 5 days from shipping date - discussion and consideration for refund/ exchange will be conducted on case-by-case basis. All decisions made by hello.little.chompers are final.
- Adult supervision is advised when using all products.
- Only clean our products with warm soap and water, leave to air dry. Only silicone products can be UV/ steam sterilized.
- Do inspect your products frequently. Discontinue use and discard them if any damage such as cracks and/or signs of wear and tear are evident.
- hello.little.chompers is not liable should there be any mishaps caused during product usage.
- The BIBS dummies our store carries are Danish made, 100& BPA, PVC & Phthalates free. They come in co-branded packaging from our partners.
- Sterilize the pacifiers before use by boiling in water for 3-5 minutes before setting aside to dry & cool.
- Due to hygiene reasons, we strictly do not accept exchanges for any dummies for wrong color chosen.
- All BIBS Dummies meet the Australia Safety Standard (code AS2432-1991)and European Safety Standard (EN1400+A1).