Terms & Conditions
- We offer a flat-rate fee of $4 for tracked local courier and $6-10 for delivery of gift sets (dependent on volumetric weight).
- Express same-day delivery is possible on request for a flat-rate fee of $15.
- All regular orders will take 2-3 business days to process; upon dispatch, your parcel will take an additional 1-3 business days to reach you. In any event of incomplete/ incorrect address, customers will be liable for re-delivery cost.
- Delivery of gift sets is done once a week to reduce our carbon footprint.
- Please contact us should you wish to ship to an international address and we can make the necessary arrangements.
- hello.little.chompers is proud to be part of the Zero Waste Packaging Initiative, which is a ground-up movement started to encourage businesses to adopt a circular packaging system, provide support and recognize businesses who reduce their waste through those means.
- Minimal new or single-use packaging material is used in the packing of our orders. Some materials we rescue and re-use include bubble wrap, packing peanuts and kraft paper.
- FRIGG pacifiers sold in single pieces may be packed together if you purchase more than one. Please let us know if you would like them to be packed individually.
- Our gift sets are lined with shredded recycled magazine paper or recycled kraft paper. We also re-use clean/ rescued paper bags for the delivery of these gift boxes.
Refund/ Exchange Policy
- All transactions are final upon payment. We typically do not offer any refunds or exchanges due to hygiene reasons.
- Minor differences in specifications e.g. product color due to photo lighting may be expected due to the nature of our products.
- As wood is a natural product, slight variations are expected in terms of texture and grain designs for wooden products.
- Should you receive an incorrect/ or defective item, please contact us within 5 days from ship out date - discussion and consideration for refund/ exchange will be conducted on case-by-case basis. All decisions made by hello.little.chompers are final.
- Adult supervision is advised when using all products.
- Only clean our products with warm soap and water, leave to air dry. Only silicone teethers can be UV/ steam sterilized.
- Do inspect your products frequently. Discontinue use and discard them if any damage such as cracks and/or signs of wear and tear are evident.
- hello.little.chompers is not liable should there be any mishaps caused during product usage.