Shopping With Us

My order came packaged in reused/ recycled materials. Was that intentional? Is it clean?

hello little chompers is proud to be part of the Zero Waste Packaging Initiative and we adopt a less-waste, circular packaging system.

Minimal new or single-use packaging material is used in the packing of all our orders. As much as possible, our mum & baby gift sets are packed in rescued kraft boxes/ paperbags and lined with shredded recycled paper.

All packaging material are sorted, checked and cleaned prior to being re-used. You may read more about our cause HERE.

Are your handmade products quality-assured?

Most definitely - safety and quality are of utmost importance to us!

1. All our beaded clips and charms are hand-crafted out of high quality nylon cord, which has impressive stretch resistance and is easy to maintain. They are also heat-treated for extra strength.

2. Our silicone beads are safety tested and certified Food Grade. They are non-toxic, BPA, PVC, Phthalates and Cadmium-free and do not absorb odour nor support the growth of mould/ bacteria.

3. All wooden products and materials such as our clasps, rings and beads are made of untreated maple or beech wood, which as commonly used in children's toys because of their natural properties. They are antibacterial, chemical-free and non-splintering. 

How long will you hold my order if I choose to pay via PayNow?

Orders placed using PayNow remain pending until payment is received. We will hold your items for up to 24 hours and send one reminder email if payment is outstanding. Unpaid orders will be automatically cancelled after 24 hours, and the reserved stock will be released.

hlc Rewards Club

Do I need a store account to earn reward points?

No, you do not need an account with our store to earn points as they will be awarded to the email address used during your purchase. However, you will need a store account to redeem your points.

How are points awarded per purchase?

You will receive 5 points for every $1 spent. Starting from 1 August 2026, if you pay via PayNow, you earn DOUBLE the points!

Do allow up to 5 working days for your awarded points to be reflected in your account.

I wrote a product review but did not receive my reward points.

Please ensure that you have entered the same email account for both the review and the Rewards Club account. Do allow up to 5 working days for your awarded points to be reflected in your account.

You will receive 5 points for each verified review.

Can I earn reward points from my purchases via Instagram DM?

No, points are only awarded for purchases made on our official webstore.

Corporate Orders & Group Buys

What are your corporate/ bulk rates for handmade products?

All handmade products qualify for the following automatic discounts:

  • 8-15 pieces: 5% off
  • 16+ pieces: 10% off

For orders of more than 50 pieces, please contact us for corporate rates.

Do you welcome group buys?

Depending on product type, we offer exclusive group discounts and shipping deals with minimum total amount spent per tier. Please contact us for more details.

Are you able to process and issue Vendors@Gov e-invoices?

Yes! We are a registered Vendors@Gov partner.

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